top of page

PRIVACY POLICY

Effective Date: 5 April 2025

​

Tour Golf Club LTD (“Tour Golf”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, store, and protect any personal information that you provide when using our website or interacting with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

​

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

Tour Golf Club LTD is a UK-registered company specialising in high-performance golf accessories and apparel. Our company registration number is 15875030, and our registered office is at A5301, Deansgate Square, 9 Owen Street, Manchester, United Kingdom, M15 4TW.

If you have any questions about this policy or how we use your personal information, you can contact us at:

Email: support@tourgolf.co.uk
Phone: 0330 229 6969

2. What Information We Collect

We may collect and process the following types of personal data:

a) Information you provide directly:

  • Your name, address, email address, phone number.

  • Payment details (via secure third-party processors).

  • Delivery instructions or preferences.

  • Account registration and login details (if applicable).

  • Communications and correspondence with us.

​
b) Information we collect automatically:

  • IP address, browser type, operating system, referring URLs.

  • Website usage data (e.g. pages visited, time spent, interactions).

  • Device identifiers and cookies (see Section 8).

3. How We Use Your Information
 
We use your information for the following purposes:

  • To process and fulfil orders, including payment, delivery and returns.

  • To provide customer support and respond to your enquiries.

  • To manage your account, including order history and saved preferences.

  • To send marketing communications, if you’ve opted in (you can unsubscribe at any time).

  • To analyse website performance and improve our products, services and customer experience.

  • To meet legal, regulatory, or compliance requirements.

4. Lawful Basis for Processing
 
Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity: to process and deliver your order.

  • Legitimate interests: to improve our services, manage fraud risk, and enhance security.

  • Consent: where you’ve opted in for marketing communications.

  • Legal obligation: to meet tax, accounting or regulatory obligations.

5. Sharing Your Information
 
We will never sell your personal data.
We may share your information with trusted third parties to help deliver our services, including:

  • Payment processors.

  • Delivery and logistics partners.

  • IT and website hosting providers.

  • Marketing service providers (e.g. email campaign tools).

  • Professional advisors, such as legal or accounting services.

All third-party partners are required to protect your data and use it only for the purposes specified by us.

12. Contact Us
 
If you have any questions or concerns about this Privacy Policy, or how we handle your personal data, please contact us:
 
Tour Golf Club LTD
Email: support@tourgolf.co.uk
Phone: 0330 229 6969
Address: A5301, Deansgate Square, 9 Owen Street, Manchester, United Kingdom, M15 4TW
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk | 0303 123 1113

6. International Transfers
 
Where data is transferred outside the UK (e.g. through cloud-based providers), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or UK adequacy decisions.

7. How We Store and Protect Your Data
 
We take data security seriously and implement industry-standard measures to protect your personal data, including:

  • Encrypted data transmission (SSL).

  • Secure servers and firewalls.

  • Access controls and password protection.

  • Data minimisation and regular review protocols.

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law.

8. Cookies and Tracking Technologies
 
Our website uses cookies and similar technologies to enhance your experience, gather analytics, and support essential website functionality.
 
You can manage your cookie preferences through your browser settings.

9. Your Rights Under UK GDPR
 
You have the following rights in relation to your personal data:

  • Access – You can request a copy of the data we hold about you.

  • Rectification – You can ask us to correct inaccurate or incomplete data.

  • Erasure – You can request deletion of your personal data.

  • Objection – You can object to processing based on legitimate interest or for direct marketing.

  • Restriction – You can request we suspend processing in certain circumstances.

  • Data portability – You can request to transfer your data to another service provider.

  • Withdraw consent – You can opt out of marketing at any time.

To exercise any of these rights, contact us at support@tourgolf.co.uk. We will respond within one month.

10. Third-Party Links
 
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before submitting personal data.

11. Changes to This Policy
 
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.
 
Please check back periodically to stay informed about how we are protecting your data.

bottom of page