Accessibility Statement
Effective Date: 5 April 2025
Tour Golf Club LTD is committed to making our website accessible and usable for everyone, regardless of ability or technology. We are continually working to improve the user experience for all visitors and to ensure our digital content meets recognised accessibility standards.
1. Our Commitment
We are dedicated to ensuring that people with disabilities can access our website and services equally. This includes users with visual, hearing, cognitive, and motor impairments. We aim to meet or exceed the requirements of:
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The Equality Act 2010 (UK)
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The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
2. Measures We Take
To ensure accessibility on www.tourgolf.co.uk, we have:
Designed with clear navigation and intuitive layouts.
Used alt text for all informative images and graphics.
Ensured colour contrast between foreground and background elements meets accessibility standards.
Enabled keyboard navigation for interactive elements.
Provided descriptive links and headings to aid screen reader users.
Optimised content for readability on all screen sizes and devices.
Regularly reviewed and tested pages for accessibility improvements.
3. Ongoing Improvements
We are actively working on the following:
Implementing ARIA (Accessible Rich Internet Applications) attributes where appropriate.
Reviewing third-party tools and plug-ins to ensure they are accessible.
Providing accessible alternatives to content such as videos and downloadable documents.
4. Third-Party Content
Some content or services on our site may be provided by third-party vendors (e.g., payment processors, embedded media, social media plugins). While we strive to ensure accessibility throughout, we cannot guarantee the compliance of third-party platforms.
If you encounter an issue with any third-party element, please let us know and we will do our best to find an alternative or pass the feedback along.
5. Limitations and Known Issues
While we aim to ensure full accessibility, some parts of the site may not yet be fully compliant. We are currently working on:
Improving focus visibility across all browsers.
Optimising product image zoom functionality for screen reader users.
6. Feedback and Contact
We welcome your feedback on the accessibility of our website. If you experience difficulty accessing any part of www.tourgolf.co.uk or would like to request information in an alternative format, please contact us:
Email: support@tourgolf.co.uk
Phone: 0330 229 6969
Postal Address: A5301, Deansgate Square, 9 Owen Street, Manchester, United Kingdom, M15 4TW
We aim to respond to all accessibility-related requests within 5 working days.
7. Enforcement Procedure
If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for further guidance:
Website: https://www.equalityadvisoryservice.com
Telephone: 0808 800 0082
8. Statement Review
This statement was last reviewed on 5 April 2025. We will review and update it annually or whenever significant changes are made to the website or our accessibility policies.